Get your copy of "Hospitality Will Maximize My SALES" Today at Amazon.com. Are you in Restaurant Management, maybe a family restaurant with full service or fast food service? Hospitality is the key. This is the best book to save your business!

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(408) 661-6841

Restaurant Hospitality Coach

Restaurant Hospitality Coach Restaurant Hospitality Coach Restaurant Hospitality Coach

 our NEW Books show you proven steps to increase your sales.

 Order NOW

(408) 661-6841

Restaurant Hospitality Coach

Restaurant Hospitality Coach Restaurant Hospitality Coach Restaurant Hospitality Coach

 our NEW Books show you proven steps to increase your sales.

 Order NOW

New Book selection

"Hospitality Will Maximize My Tips"
 Book on Amazon

Food Servers

General Manager

General Manager

Waiters and Waitresses remember your last shift, that one table of four guests. You did everything right and their tip was low. Then later that night the table of six seemed to have had a good time. You dropped one guy's chips all over him then spilled his drink all over the table. Regardless of those mishaps, the guests left happy and le

Waiters and Waitresses remember your last shift, that one table of four guests. You did everything right and their tip was low. Then later that night the table of six seemed to have had a good time. You dropped one guy's chips all over him then spilled his drink all over the table. Regardless of those mishaps, the guests left happy and left me a rather large tip.

If these customer service situations sound familiar, this book is for you.  

My name is Joe McVeigh. Over the past years, I have noticed a slowing departure of hospitality in many restaurants and in servers service. Which I feel has resulted in a sharp reduction in the servers' tips. The reason for this book is to give the current servers an insight into the way restaurant patrons think. Most importantly this book shows you how to influence and increase your income through more direct control and consistency tips.

With my experience in various full-service restaurants, including casual dining, bistros, family-style, pizzerias, and fast food, I have gained an understanding of what motivates diners and how to optimize their dining experiences. In this book 

“Hospitality Will Maximize my Tips”. I have outlined the key techniques and considerations for honing your hospitality and service style to focus on the guests. 

This attention to detail will have customers returning and asking for you.



Now on Audible
" Hospitality Will Maximize My Sales"
 Book on Amazon.com

General Manager

General Manager

General Manager

"Hospitality will Maximize My Sales"

The GM’s guide to Hospitality 

for Better Sales and

 Customer Retention

Congratulations! They accepted your application. You talked to several other upper management people, and now you are waiting for a phone call from HR. Or, you have just finished your three to six-week training at another restaurant an

"Hospitality will Maximize My Sales"

The GM’s guide to Hospitality 

for Better Sales and

 Customer Retention

Congratulations! They accepted your application. You talked to several other upper management people, and now you are waiting for a phone call from HR. Or, you have just finished your three to six-week training at another restaurant and have just met your new crew. As you meet your new crew and start getting to know them, please remember that you and your team are in the People Business. I know you are the General Manager of a Restaurant, and your goal of better sales is the same as it has been for every GM. The difference is that you now have The GM’s guide to Hospitality for Better Sales and Customer Retention.


That’s what makes you different. 


My name is Joe McVeigh. Throughout the past years, my observations in dining out experiences have shown a slowing departure of hospitality in many restaurants and in the food server’s service. This issue has resulted in a sharp reduction in the server’s tips. This book was written to give you, the General Manager, an insight into how restaurant patrons think. It is also a guide to increasing the entire restaurant staff’s appreciation of hospitality and its importance in your restaurant’s survival. 

Most importantly, this book shows you how you can influence and increase your restaurant's income by improving your staff's hospitality.


Now on Audible

General Manager

Now on Audible

Listen for Free

About Us

Our Experience

After 20 years in the industry, I decided to alter direction. Restaurant Hospitality coach. Now I share my  passion by helping others in the restaurant industry in Santa Clara, Sunnyvale, and San Jose, CA. My ramp-up Restaurant Hospitality Coach process is designed to empower your team. 

COVID-19

    Hospitality at Carry out and TO GO restaurants in the Sunnyvale, Santa Clara, and San Jose area is even more critical today than ever. 

     Our patrons are looking for more than your fine food or the special of the day. They're looking for gloved and masked employees greeting them with that warm welcome, that feeling of acceptance.

      They are looking to see that you and your employees are being as safe as they are or even safer.

     Now is a perfect time to update your Speaker system (drive through fast food) so that your communication with your customer and you is free of distortion, and your employees are aware of their communication skill sand aware of their speaking volume. 

    It is imperative for your customers to be heard and not interrupted,

 allow them to place their order with as few interruptions as possible.

Remember, these habits will help build repeat business. Today in Carry Out and TO GO orders, then later during in house dining.

Why Us? Call now!

I will show you what successful Restaurants do to keep that line out the front door.

     According to recent studies, a restaurant will lose 60% of their customers because they received what they ordered in a reasonable time and paid a reasonable price.

Find out more

Restaurants Near Me

 Restaurants in Santa Clara

 Are you looking for restaurants near me, food near me, Restaurants in Santa Clara, or even takeout restaurants near me?  You're looking for the same Great Hospitality restaurant.

As you Google restaurants near me, you should find a restaurant that treats you as if their business depends on it. 

 Management makes all the difference.  Your favorite restaurant might be  A local Takeout or TOGO. Your favorite restaurant could be a dine-in restaurant. Great hospitality and service is the key.

 For a Hospitality and service check-up Call or text Joe.Your Hospitality and Service Coach at, 408-661-6841

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"Hospitality Will Maximize My Tips"
"Hospitality Will Maximize My Sales"
 BOOKS on Amazon
"Hospitality Will Maximize My Tips"
"Hospitality Will Maximize My Sales"
 BOOKS on Amazon
"Hospitality Will Maximize My Tips"
"Hospitality Will Maximize My Sales"
 BOOKS on Amazon
"Hospitality Will Maximize My Tips"
"Hospitality Will Maximize My Sales"
 BOOKS on Amazon
"Hospitality Will Maximize My Tips"
"Hospitality Will Maximize My Sales"
 BOOKS on Amazon
"Hospitality Will Maximize My Tips"
"Hospitality Will Maximize My Sales"
 BOOKS on Amazon
"Hospitality Will Maximize My Tips"
"Hospitality Will Maximize My Sales"
 BOOKS on Amazon
"Hospitality Will Maximize My Tips"
"Hospitality Will Maximize My Sales"
 BOOKS on Amazon

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Restaurant Hospitality Coach

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Restaurant Hospitality-coach

I will show you what successful Restaurants do to keep that line out the front door.

Call or Text (408) 661-6841

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Hospitality-Coach

Welcome San Jose

   After talking to several San Jose Residents Managers, I am convinced that  the Restaurant Hospitality-Coach is needed in San Jose. I can help Restaurants near me increase their sales.

I'm now serving Santa Clara, San Jose, and Sunnyvale, Ca.

   


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